Following on from my last post, it got me thinking about the fact that, OK, you’ve got your shiny new upgraded item (whatever it might be), and guess what…it’s got errors or bugs in it!
After the slightly strange thing whereby we buy something we don’t actually need, the real con on the part of the sellers is that it often doesn’t actually do what it is supposed to. While this isn’t usually a mechanical fault, they knowingly release items which have bugs in them, and wait for the customers to report the faults so they can be fixed!
With the advent of the internet, it has seemingly made it acceptable for products (primarily software) to be sold which are basically faulty…”But it’s OK because we’ll patch it later” seems to be the mantra.
Think about iOS iterations, think about MS Windows, think about updates to console game software. Granted some of these patches are a necessary security requirement but so many are because people are basically flogging shoddy goods which have been rushed to market to meet the latest upgrade cycle…the Samsung Galaxy Note 7 was a real classic example for all of the wrong reasons. Imagine if they sold cars that had faulty brakes…oh, that’s right, Toyota did that one already!
And yet we tolerate it as acceptable because having updates is better than having faults. We con ourselves and we allow ourselves to be conned.